“Carla took me under her protective, assertive, kind, and noble wings. I will forever be grateful. AMAZING LITIGATOR. AMAZING TEAM. ORGANIZED. TALENTED. ETHICAL.”
Carla Ozuna
Head of Family Law | San Antonio Divorce & Child Custody Attorney
When a family law case involves your children, your home, your finances, or your future, experience matters—but so does understanding how families and the court system actually work.
Carla Ozuna has practiced family law for 8 years and has handled more than 700 family law cases. As Head of the Family Law section at Soyars & Morgan Law, she represents clients in complex divorce, high-conflict child custody disputes, modifications, enforcements, protective orders, and other contested family law matters.
But Carla’s experience with families in crisis began long before she became an attorney.
Before practicing law, Carla worked as an investigator for the Texas Department of Family and Protective Services (DFPS/CPS), where she managed more than 100 active cases at a time. She later worked as a juvenile probation officer and, while attending law school, interned with the Bexar County staff attorney’s office.
That background gives Carla a perspective few family law attorneys can offer.
She has seen family disputes from multiple sides of the system—as an investigator, as a court-system professional, as an attorney, and in her own life as a divorced mother.
Today, after more than 700 family law cases, she uses that experience to help mothers and fathers navigate some of the most difficult disputes of their lives.
High-Conflict Child Custody
Custody cases are not simply legal disputes. For a parent, the outcome can determine when they see their children, where their children live, who makes important decisions for them, and what their relationship with their children looks like for years to come.
Carla has substantial experience representing parents in contested and high-conflict custody cases, including matters involving allegations of abuse or neglect, substance use, domestic violence, mental-health concerns, parental alienation, custody evaluations, CPS involvement, and disputes over which parent should determine a child’s primary residence.
Her background as a former DFPS investigator is particularly valuable in these cases.
Carla understands how allegations develop, how investigators evaluate information, what evidence can corroborate—or contradict—an accusation, and how an allegation can take on a life of its own once it enters the court system.
She also understands an important distinction:
An allegation is not proof.
When serious accusations are made against a parent, Carla believes the evidence must be examined carefully and the client’s side of the story must be developed thoroughly.
Complex Divorce and Property Cases
Carla also represents clients in contested and complex divorces, including cases involving businesses, real estate, retirement accounts, investments, significant income, separate-property claims, reimbursement issues, and concerns about hidden or undisclosed assets.
Her undergraduate education included a double major in economics and philosophy from St. Mary’s University. That analytical background complements her litigation experience when a divorce requires understanding complicated financial information and determining what evidence is necessary to protect a client’s financial future.
After handling more than 700 family law matters, Carla understands that divorce litigation is rarely just about dividing property.
The decisions made during a divorce can affect where someone lives, how they support themselves, their relationship with their children, and their financial security for years to come.
Experience That Changes How Carla Looks at a Case
Carla’s path to becoming a family lawyer was not conventional.
She worked for DFPS. She served as a juvenile probation officer. She worked within the Bexar County court system. She attended law school while working full time and raising her child as a single parent.
She has also experienced divorce herself.
Those experiences matter because Carla understands that the person sitting across from her is not simply a petitioner, respondent, conservator, or case number.
It is someone whose life may feel like it is coming apart.
Her job is to bring structure to that chaos.
Carla listens carefully, identifies what actually matters, develops a strategy around the client’s goals, and prepares the evidence necessary to pursue those goals.
Prepared to Go to Court
Eight years and more than 700 family law cases have also taught Carla that being aggressive and being effective are not necessarily the same thing.
Some disputes should be resolved.
Others need to be litigated.
The skill is knowing the difference.
Carla does not believe in creating conflict simply to create conflict. Family law litigation is expensive, emotionally exhausting, and can sometimes make already difficult relationships worse.
But when an opposing party is unreasonable, a parent-child relationship is threatened, important assets are at risk, or allegations need to be challenged, Carla is prepared to go to court.
The goal is not to fight about everything. The goal is to know what is worth fighting for—and to be ready when that fight becomes necessary.
When the Case Looks Bad on Paper
Some of Carla’s most challenging cases have involved clients who came to her believing no one—including their previous attorney—had truly listened to them.
In one custody case, a mother came to Carla facing substantial obstacles. There had been a prior positive drug test, an unfavorable custody evaluation, competing allegations involving domestic violence, and serious questions about whether she would retain primary custody of her child.
The case looked bad on paper.
But the client insisted that the paper did not tell the whole story.
Carla listened.
She and her team developed evidence concerning the mother’s circumstances, obtained evidence supporting her sobriety, investigated issues surrounding her postpartum condition, and developed financial evidence concerning the father.
After an approximately eight-hour contested hearing, the mother retained primary custody of her child.
That case illustrates an important part of Carla’s approach:
When the facts look bad at first glance, that is not necessarily a reason to stop investigating. Sometimes it is a reason to investigate harder.
Past results do not guarantee future outcomes. Every case is different.
Protective With Clients. Aggressive When Necessary.
One former client described Carla as:
“Protective, assertive, kind, and noble.”
That combination captures much of Carla’s philosophy toward family law.
Clients need an attorney who understands the emotional reality of what they are experiencing. But empathy alone does not win a contested hearing.
The lawyer also has to prepare.
After eight years practicing family law and more than 700 cases, Carla knows that preparation often determines whether important evidence gets discovered, whether weaknesses in the opposing party’s story are exposed, and whether a client’s story is effectively presented to the court.
Her clients deserve both: an attorney who will listen to them and a litigator who will be ready when it is time to walk into the courtroom.
Talk With Carla Ozuna About Your Family Law Case
If you are facing a divorce, high-conflict custody dispute, modification, enforcement action, protective order, or another serious family law matter in San Antonio or Central Texas, Carla and the family law team at Soyars & Morgan Law can help you understand your options and develop a strategy for what comes next.
8 years practicing family law. More than 700 cases handled. Former DFPS investigator. Former juvenile probation officer. Family law trial attorney. Head of Family Law at Soyars & Morgan Law.
When your children, property, and future are at stake, preparation matters.
When the Case Is Complicated, the Details Matter
Representative Results: When Preparation Makes the Difference
Every family law case is different, and past results cannot guarantee what will happen in another case. But these cases illustrate Carla’s approach to difficult custody disputes: listen carefully, investigate the facts, and be prepared to prove the client’s case in court.
A Child Wanted to Stay With His Mother. His Father Blamed the Mother.
In one contested custody case, the parents shared custody of their son, who was struggling with mental-health issues. As he grew older, the child became increasingly resistant to spending time at his father’s home and expressed a desire to remain primarily with his mother.
The father disputed that the child’s concerns were genuine. Instead, he accused the mother of creating conflict and interfering with his relationship with their son.
That distinction mattered. Was the mother manufacturing a custody dispute—or was there a legitimate reason the child no longer wanted to follow the existing arrangement?
The dispute ultimately went before the court.
Carla presented the evidence supporting her client’s position and the circumstances affecting the child. At the conclusion of the case, Carla’s client prevailed and was awarded primary custody of her son.
For Carla, cases like this reinforce an important principle in custody litigation: when parents tell completely different stories, preparation and evidence matter.
Past results do not guarantee future outcomes.
She Came to Carla Believing She Was Going to Lose Her Child
Some of Carla’s clients come to her after being represented by another attorney because they feel their case has not been adequately investigated, prepared, or understood.
One mother came to Carla convinced she was going to lose primary custody of her child.
And on paper, the case looked extremely difficult.
She had a prior positive drug test. A custody evaluation was unfavorable to her. She alleged that her husband had been abusive, but when police responded to one incident, he had a broken nose—creating evidence that appeared to contradict her account.
The mother nevertheless insisted that the evidence did not tell the full story.
She told Carla that she was not using drugs. She believed serious postpartum mental-health issues had contributed to what had happened. She also claimed that her husband had substantial financial resources that he was not fully disclosing.
Most importantly, she felt that no one was listening to her.
Carla did.
Rather than simply accepting how the case appeared on paper, Carla and her team began developing the evidence.
The mother underwent hair-follicle testing that supported her claim that she was no longer using drugs. Evidence was developed concerning the postpartum issues she had experienced. Carla also investigated the financial circumstances of the father and developed evidence that he was underemployed and had substantial financial resources that had not been disclosed.
The case ultimately proceeded to an approximately eight-hour contested hearing.
Carla was able to present the evidence and give the court a much more complete picture than the one that existed when the client first came to her.
The mother retained primary custody of her child.
The significance of this case goes beyond the result.
It illustrates why Carla does not assume that a difficult-looking case is a hopeless case.
Sometimes the evidence initially presented against a client tells the whole story. Sometimes it doesn’t. Carla’s job is to find out.
That means listening to the client, testing what the client says against the evidence, looking for information that may have been overlooked, and preparing to present the complete story in court.
Past results do not guarantee future outcomes. Every family law case depends on its own facts and circumstances.
Carla knew she was destined to be a lawyer, with a heart for wanting to help people and affect change. Her godmother affectionately told this story at her law school graduation. She said that Carla was arguing with her one day over something silly and said, “Look, I’m the adult. These are the rules. Too bad.”
Carla said, “Well, I don’t like the rules.”
Her godmother said, “Well, if you don’t like the rules, then when you get older, you can be a lawyer and change the rules.”
She responded, “Well, then that’s what I’m going to do.”
